Author: mouetaimn

• Contact clients and discuss their overdue payments.
• Updating file details.
• gather and assemble necessary supporting documents.
• Prepare and present reports on collection activities and progress.
• explain legal requirements and obligations of the agreement to the debtor.
• Preparing settlement and send it to the debtors.
• Trace the debtor through social media accounts.
• Contact police stations and build relation with them in order to trace debtors.
• Recommending appropriate legal action when necessary.
• Prepare legal notice for the list of late outstanding account.
• Negotiating repayment plans and closing the deals.

• Arrange meeting with clients & CEO as per work’s requirements.
• Working as the first contact point for guests & visitors at the office.
• Create new methods to support between business & attract new clients.
• Coaching staff and train the new joiner and introduce them to the team.
• Visiting Government Authorities as per work’s requirement’s.
• Build up relations with Bank sector & Insurance companies and private sector.
• Developing of the web site & the social media of the office.
• Build and promote strong, long-lasting customer relationships with exist clients.
• Clear all the difficulties to support the collection team at floor.
• Develop promotional ideas and material for marketing.
• Coordinating for all the company events & occasions.
• Supporting & visiting the clients if needed in order to support the collections team.
• Ensure that data is accurately entered and managed within the company’s system.
• Ensure all team members represent the company in the best image.
• Preparing all agreements and follow up on deals closing.
• Attend networking and media events on behalf of the office and update the management.

• Keep tracking outstanding debts.
• Plan course of action to recover owed money.
• Locate and contact debtors .
• Negotiate payoff deadlines and payment plans.
• Handle customers’ questions or complaints
• Identify gaps in the system and recommend solutions.
• Build trust with debtors.
• Update account status and database regularly.
• Comply with requirements when legal action is unavoidable.
• Write and send a legal notice

Ahmed Jaber Abdul-Halim is a Legal Advisor and an International arbitrator. Years of experience: 28 years 25 of which in the UAE. He worked on cases of Oman Insurance Company and (formerly) Zurich Insurance Company, as well as banks lawsuits such as National Bank of Abu Dhabi, First Gulf, Mashreq and National Bank of Fujairah, Finance House and maritime trade claims.

Yousef Al-Azab Yousef Attia has years of experience: 27 years 14 of which in UAE. He is Specialized in Criminal Cases, Personal status Cases, and contracts, Family Issues, and labor Cases.